Privacy Policy

Introduction

MixDia (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://mixdia.co.uk/ or use our services. By using our website or services, you agree to the practices described in this policy.

1. Who We Are

MixDia operates under:

Sari Jehan Ltd Vista Business Centre 50 Salisbury Road Hounslow, TW4 6JQ United Kingdom

Email: hello@mixdia.co.uk
Phone: 020 8050 7520 | +44 7446 128813

2. Information We Collect

We may collect the following types of information:

  • Personal details such as name, email address, phone number, and business information when you contact us or request a service.
    • Technical data including IP address, browser type, device information, and pages visited.
    • Communication data from emails, contact forms, WhatsApp, or phone conversations.

We do not intentionally collect data from children under the age of 16.

3. How We Use Your Information

Your information is used to:

  • Respond to inquiries and provide requested services
  • Manage projects, payments, and client communication
  • Improve our website, services, and user experience
  • Send service related updates or important notices
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing Data

Under UK GDPR, we process personal data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze traffic.

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Sharing and Third Parties

We may share your data with trusted third party service providers such as hosting providers, payment processors, analytics tools, or communication platforms.

These parties are obligated to keep your data secure and use it only for specified purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at hello@mixdia.co.uk.

10. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of external sites.

11. International Data Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Email: hello@mixdia.co.uk